Privacy Policy

Effective Date: July 10, 2025

1. Information We Collect

• Name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Payment information (via third-party services)
• Order history
• IP address and browser info (analytics)

2. How We Use Your Information

• Process and fulfill orders
• Communicate about purchases or repairs
• Provide customer support
• Improve website and services
• Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Payment and Third-Party Services

• Stripe
• PayPal
• Apple Pay
• Google Pay

4. Data Retention

We retain data only as long as necessary to fulfill purposes and comply with legal requirements. You can request deletion (see Section 6).

5. How We Protect Your Data

• SSL encryption on our website
• Secure storage of records
• Limited team access

No online service is 100% secure. We cannot guarantee absolute protection.

6. Your Rights (UK GDPR)

• Access your personal data
• Request correction or deletion
• Object to or restrict data uses
• Withdraw consent where applicable
• File a complaint with the ICO

Contact us via the Contact Us page to exercise these rights.

7. Cookies and Tracking

We use cookies to remember preferences and analyze traffic (e.g., Google Analytics). You can disable cookies in your browser settings.

8. Changes to This Policy

Updates will be posted here with a new effective date.